ECG Prepaid Saga And Customer Woes

Customers of the Electricity Company of Ghana(ECG) have over the past few days been left disturbed by power challenges as a result of technical challenges that has affected ECG’s prepaid metering system.

Many users of such meters in several southern regions of the country have had to face the brunt of this unfortunate issue.

At the beginning of September 2022, some prepaid meters including BOT, ALPHA and E-CASH, were not responding accurately to power purchased by customers of the ECG.

This occurrence is a result of the aftermath of the implementation of the PURC approved tariff that took effect from September 1, 2022 The ECG issued a statement on the matter after it began.

There have been major challenges with ECG prepaid meter users in areas with the Volta, Kumasi, Accra, Takoradi, Tema, Cape Coast, Kasoa, Winneba, Swedru, Koforidua, Nkawkaw and Tafo enclaves unable to top up their meters.